Virtual PBX

virtual pbx

We are recognized as the Top VoIP Provider. Customer satisfaction is our primary goal.

Service, Features, and Products

All of our solutions come power-packed with features, like Click to call me back, Virtual fax, Telemarketing surveys, Monitoring, Incoming call statistics, Signaling, Third party software integration, WebRTC line, Data center products, SMS, IVR, Professional voice-over service, Mobile PBX, Premium virtual call recorder, Video call and Video conferencing in the cloud, Progressive dialer, Predictive dialer and Robot call.

Monitor Your Business Calls In Real-Time

Our customers always come first. Check out our their glowing testimonials.

Trusted By Businesses Large and Small Since 2001

All Neotel plans come packed with even more features than you’d get from a traditional phone system but for a fraction of the price. We’re so confident that Neotel will bring your business communications up to the next level, we back all Neotel business phone plans with a no long-term contract guarantee and include free 24/7 support.

You choose the plan, number of users, and payment options that work best for your business.

Start Customizing Your Ideal VoIP Plan Today

Check out other Neotel features

With advanced features included in our licences, there’s no need for pricey add-ons and services.

Full Feature Set

Get your virtual PBX with an extensive feature set and complete customisation ability.

Security: Stay in Control

With Neotel as a Virtual PBX you have complete control of your PBX and its data.

Run Neotel as a Virtual PBX in Your Cloud

Virtual PBX Service Provider

Virtual PBX Features

Neotel offers a full-featured unified communications solution as a virtual PBX which can be easily installed and configured.

A virtual PBX offers inexpensive business VoIP telephone service to small businesses. The virtual PBX is maintained off-site by Neotel. A virtual PBX enables a small business telephone system to access enterprise-level features.

Virtual PBX systems are business VoIP PBX phone systems that transmit calls over the Internet as data.

What Is Virtual PBX?

Virtual PBX

Whether you are new to the world of entrepreneurship or you are a seasoned business owner looking to lower your operational costs, consider the benefits of switching from a traditional system to a virtual PBX.

Because these virtual PBX systems are connected through the internet, employees and executives can receive calls on any phone in any location. Simply forward phone calls to an offsite phone (home office, cell, friend’s house) and you can make sure each and every call is answered in a timely manner. Not only will you reduce hold times, you will also increase office efficiency. Customers will reach the intended employee without having to speak with several different employees. This advanced call routing will increase customer satisfaction and retention.

When you switch your office to virtual telecommunications you keep communications professional without compromising reliability. For example, when a customer dials your local company number, they will be greeted by an auto-attendant. The customized greeting will typically state your business name and include commonly dialed extensions and departments, routing callers to the correct extension. Greetings can even be customized to match your hours of operations. If a customer calls after business hours, an after-hours message will play with the option for the customer to leave a voicemail.

A virtual PBX is in essence, an advanced phone system that is affordable, easy to use and accessible from anywhere. This type of phone system is “virtual” for a reason; While it works with existing phones and existing lines for businesses, it uses an Internet connection to keep your telecommunications line connected. You can forward calls, set up conference calls, create greetings and more.

You get an amazing business phone system that works exactly like you would expect it to. But it’s virtual. All you need are phones and an Internet connection. Meanwhile, we own and manage all the virtual PBX equipment, software, and upgrades behind the scenes so you don’t have to.

How a Virtual PBX Helps Your Business

Grow at your own pace—Order as many extensions as you need now; add more extensions, fax lines, anytime.

Put all employees under the same phone system—Distributed locations, office workers, home-based employees and traveling staff all share the same virtual PBX features; so no matter where they are located, they are only an extension call away from each other.

Simplify with one company—Get everything you need from one company: your phones, all your calling features, and your local, long distance and international calls.

Save a lot.

Lose the big fees—No need to buy, lease, or pay maintenance fees on a complex PBX system at your office; your hosted PBX solution is delivered right over your Internet connection.

Neotel Benefits

Virtual PBX. Cloud PBX. What does it really mean? Instead of that ungainly PBX box in the telecom closet, Neotel delivers all hosted PBX phone services right over your Internet connection using VoIP technology. With Neotel, your virtual PBX phone service is affordable, simple to manage and gives your whole company access to enterprise-class features that other providers charge extra for.

A virtual PBX is the modern alternative to costly, clunky PBX equipment that is tied to one location. Unite your whole company with a virtual PBX in the cloud.


A virtual PBX system is designed to manage and route incoming & outgoing calls.

Yes, you can switch to Neotel by just getting in contact with us now.

The basic difference is what’s physically operated from your premises. In a traditional phone system, you need to spend time and money heavily, and you’ll have to set it up (or hire someone to do it). Neotel virtual PBX system is hosted by us. We manage and control all the things from our cloud server, so no need of installing any hardware on your premises.

A business has to deal with a lot of issues in while attending new customer or retaining old customer, whether it is marketing, sales, finance or legal issues. In between, if your traditional PBX is giving you hard times, then you deserve a better option. With robust interface and easy to use application, Neotel is providing outstanding services to the customers around the world.


All the call details and recording are saved on the cloud server, so you don’t have to worry about losing it. You can access your recording and call log history at any given time.

Cloud based virtual pbx provides amazing services like call forwarding, call recording, call transfer, call logs and many more which can help you in team collaboration for your business.

Outstanding Services

The cloud based virtual PBX can be used directly from your browser, smartphone or tablet. The traditional PBX’s have high initial investment as it consists a lot of wiring and hardware, but here in Neotel, that’s not the case.

Cost Saving with Neotel

PBX stands for Private Branch exchange which simply means the virtual PBX uses the VoIP (DID) instead of the traditional phone lines. Instead of throwing yourself in the bog of wires, let the PBX use internet connection for the calling purposes.



Unlike traditional PBX systems, Neotel provides your employees with the freedom and the flexibility to work more efficiently, no matter where they are.

Spend less time on admin tasks and focus on mission-critical ones.

Choose a solution that can flexibly adapt and scale to business needs.

Employees can make and receive phone calls using the main business number or their direct line, regardless of which device they use.

Unite geographically dispersed locations, in-office staff, and remote workers into a single, seamless communications system.

Connect multiple locations and mobile and remote workers.

Neotel Virtual PBX is simple to use and easy to manage. Each user can modify powerful features such as call handling, voicemail, greetings, and much more without IT assistance—so they (and the IT team) can be more productive.

Eliminating on-premise PBX hardware reduces initial capex as well as the long-term, hidden costs of maintenance and expansion.

Lower overall costs and increase ROI.

On-premise PBX systems do offer some measure of security, since they are physically controlled by a specialized IT team or service business vendors.

However, it is precisely this environment that leaves your phone PBX vulnerable to a security breach or natural disaster. A virtual PBX eliminates these threats.

We at Neotel developed a virtual PBX (also known as cloud or IP PBX) solution, which has all of the benefits of traditional PBX—voice, fax, voicemail, extensions, conferencing, paging, intercom calling, etc.—without the expense and limitations of hardware such as trunks and switches. Advanced PBX features such as complete mobile integration, business SMS, and online meetings with screen sharing enable businesses to compete in the new world of work.

Join Neotel now.


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