Neotel

Why should businesses use a Virtual PBX system?

With each passing day, the importance of business phone systems is outgrowing the others. The virtual PBX services have become an essential aspect for the businesses for there is no need to have a physical presence of the phone. As a result, it becomes cheaper for your business. Undoubtedly, the virtual PBX systems are becoming helpful for the small businesses as there is a better competition.

 

If you are a small scale business, you should be having the virtual PBX for your business. Some of the most prominent ones include the following

 

Saves Time and money

When you move from a physical phone to the virtual PBX phone, you get to save a lot of money. Therefore, you shouldn’t be spending like the big startups, you can use the virtual one, for it will offer the same kind of quality. Moreover, you wouldn’t need to stick to it for a long term. A lot of people believe that they would be given lesser features for cheap virtual PBX. Nonetheless, you would give the high quality features by being beneficial for the businesses.

 

Several features

virtual pbx

When you choose virtual PBX systems, you should know that you wouldn’t be limited to features for there are endless. The services provided by virtual PBX system is often cheaper than that of the telephone companies. All these features would allow your business to grow and give tough competition even to the big businesses. You will not only get to keep a check on your company, but will also enjoy the auto attendant feature. This will further help your small business look like a big organization.

 

Easy implementation

The virtual PBX provider will take care of all the problems of your system. Therefore, you won’t need to worry about regular maintenance, security and more. All these concerns would immediately be addressed by the provider. Moreover, you will get to stay connected to the cloud, which will allow easy and better storage of all your data. The remote workers will eventually get to work by being connected to computers, mobiles and phones.

 

The right virtual PBX phone can help to bring about a total change in your business. You should be careful with working for better advantages.

Neotel

Everything you should know about Virtual PBX

Virtual or Cloud Based PBX has become an important trend in today’s world. It comes equipped with all the benefits for your business. Due to the increasing popularity of virtual PBX, most of the startup and small business owners are shifting towards it to offer a high quality business advantage to the customers.

 

What is a virtual PBX?

Virtual PBX is nothing but an advanced telephone system which is easily accessible from any area. Since they do not require the physical presence of any phone, these are pretty affordable. The physical telephone systems require businesses to get an internet connection to keep the phones connected. You will need to work with creating greetings, setting up conference calls and more.

 

Getting a virtual phone system would make it convenient for you to keep the conversation professional. You won’t need to compromise on the reliability. With virtual PBX system you would get to customise the greetings and messages would be forwarded as well.

 

Features of virtual PBX

Having virtual PBX integrated into your business can offer you a wide range of businesses. Some of the most prominent features include the following:

 

  • Easy Call Transfer

It will become extremely easy for you to transfer calls easily from the customers to team members. Therefore, you wouldn’t need to keep your customers waiting as call transfer becomes seamless.

 

  • Smart Call Forwarding

Once you choose the right virtual PBX system, call forwarding becomes easy to multiple phones. Moreover, it becomes easy to manage the on-the-go system.

video call and video conferencing in the cloud

 

  • Easy access to local phone numbers

Once you have the virtual PBX system integrated into your business, it becomes extremely easier for you to access local phone numbers. As a result, you would be able to reach out to all the clients.

virtual pbx

With your cloud-based PBX system, you would have the option to add more than one person on your call. Therefore, you will be able to have a 3-way conference or more.

 

  • Call recording

The virtual PBX system allows you to record calls and keep a check on your agent’s performance. This will make it easier for you to solve their queries and doubts.