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Why should businesses use a Virtual PBX system?

With each passing day, the importance of business phone systems is outgrowing the others. The virtual PBX services have become an essential aspect for the businesses for there is no need to have a physical presence of the phone. As a result, it becomes cheaper for your business. Undoubtedly, the virtual PBX systems are becoming helpful for the small businesses as there is a better competition.

 

If you are a small scale business, you should be having the virtual PBX for your business. Some of the most prominent ones include the following

 

Saves Time and money

When you move from a physical phone to the virtual PBX phone, you get to save a lot of money. Therefore, you shouldn’t be spending like the big startups, you can use the virtual one, for it will offer the same kind of quality. Moreover, you wouldn’t need to stick to it for a long term. A lot of people believe that they would be given lesser features for cheap virtual PBX. Nonetheless, you would give the high quality features by being beneficial for the businesses.

 

Several features

virtual pbx

When you choose virtual PBX systems, you should know that you wouldn’t be limited to features for there are endless. The services provided by virtual PBX system is often cheaper than that of the telephone companies. All these features would allow your business to grow and give tough competition even to the big businesses. You will not only get to keep a check on your company, but will also enjoy the auto attendant feature. This will further help your small business look like a big organization.

 

Easy implementation

The virtual PBX provider will take care of all the problems of your system. Therefore, you won’t need to worry about regular maintenance, security and more. All these concerns would immediately be addressed by the provider. Moreover, you will get to stay connected to the cloud, which will allow easy and better storage of all your data. The remote workers will eventually get to work by being connected to computers, mobiles and phones.

 

The right virtual PBX phone can help to bring about a total change in your business. You should be careful with working for better advantages.

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Everything you should know about Virtual PBX

Virtual or Cloud Based PBX has become an important trend in today’s world. It comes equipped with all the benefits for your business. Due to the increasing popularity of virtual PBX, most of the startup and small business owners are shifting towards it to offer a high quality business advantage to the customers.

 

What is a virtual PBX?

Virtual PBX is nothing but an advanced telephone system which is easily accessible from any area. Since they do not require the physical presence of any phone, these are pretty affordable. The physical telephone systems require businesses to get an internet connection to keep the phones connected. You will need to work with creating greetings, setting up conference calls and more.

 

Getting a virtual phone system would make it convenient for you to keep the conversation professional. You won’t need to compromise on the reliability. With virtual PBX system you would get to customise the greetings and messages would be forwarded as well.

 

Features of virtual PBX

Having virtual PBX integrated into your business can offer you a wide range of businesses. Some of the most prominent features include the following:

 

  • Easy Call Transfer

It will become extremely easy for you to transfer calls easily from the customers to team members. Therefore, you wouldn’t need to keep your customers waiting as call transfer becomes seamless.

 

  • Smart Call Forwarding

Once you choose the right virtual PBX system, call forwarding becomes easy to multiple phones. Moreover, it becomes easy to manage the on-the-go system.

video call and video conferencing in the cloud

 

  • Easy access to local phone numbers

Once you have the virtual PBX system integrated into your business, it becomes extremely easier for you to access local phone numbers. As a result, you would be able to reach out to all the clients.

virtual pbx

With your cloud-based PBX system, you would have the option to add more than one person on your call. Therefore, you will be able to have a 3-way conference or more.

 

  • Call recording

The virtual PBX system allows you to record calls and keep a check on your agent’s performance. This will make it easier for you to solve their queries and doubts.

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Switch To VoIP and Save Environment

VoIP based communications and PBX systems have become extensively popular in recent times. Most of it also due to the fact that they are environment-friendly. One of the major reasons is that VoIP does not need any general hardware setup to meet the requirements of the users. This is eventually boosting up the environment because less hardware generates less IT waste. Not many may know but IT waste poses a significant risk to the environment.

 

Electricity is also a major concern when it comes to VoIP systems. You may consider getting the general virtual PBX system for understanding and keeping a track of the environment. More electricity produced has a negative impact on the environment since it uses most of the available resources of the earth. Since VoIP does not use much hardware, there is no chance of excessive electricity consumption. As a result, the VoIP based solutions are getting excessive popularity making it accessible for the handheld devices as well.

 

virtual pbx

Another major benefit of the VoIP solution is that if it is your mode of communication, you no longer need to be stuck at one place. The VoIP solution gives you the freedom to move around and yet connect with the potential customers. Therefore, it allows you to use the system from any place and at any time.

 

The VoIP solutions are not like the general hosted call centers for it provides proper customer support environment. This enables the recruitment of agents from the remote locations as well. As a result, the VoIP solutions are contributing towards increased job opportunities. With the help of the PBX and VoIP solutions, the agents can stay eventually connected with their managers and regulate the customer service process. As a result, there is no necessary need to develop any infrastructure to set up an office. Since there is no need of office, there is no proper requirement of commuting as well. This is eventually proving to be environment-friendly since there is no requirement of burning fossil based fuel.

 

Including PBX solutions in your business eventually promotes social responsibility. You should take necessary steps to avoid any inconvenience and promote a greener environment. As a result, the VoIP solutions have significant environmental benefits.

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Why will Virtual PBX System stay in the market for long?

Virtual PBX systems have gained excessive popularity over the past few years. The business telephone system along with time is evolving and that has given to the rise of PBX systems. The time of traditional PBX hardware is old, but the introduction of cloud-based PBX system has made it even more effective.

 

Virtual PBX comes with a lot of features that are sure to take your business to heights. These features have contributed towards the fact that the PBX system is going to last longer than the general hardware in the market.

 

Low Price

Having a virtual PBX system integrated into your business can eventually help to reduce the upfront costs. Moreover, there are no requirements of any long-term hidden charges as well, usually required for maintenance. Once you have Virtual PBX system integrated into your business you don’t need to worry about the upgrades. Moreover, it will make it easier for you to deliver all your communication system effectively.

 

Integration with third-party services

The cloud-based phone service from Virtual PBX allows easy integration with third-party apps. Moreover, you also get the option of integrating custom solutions for your business.

 

Flexible

virtual pbx

When having a virtual PBX integrated into your system, you can be sure of getting extreme flexibility. With the help of the system, you can eventually add new extensions, telephone numbers and more. Moreover, it will also ensure proper and faster growth for your business. Whether your growth is permanent or seasonal, will entirely depend on how you will be integrating PBX in your system. You can control your phone just by using your computer or another mobile device. Hence, it will become easier for you to make changes easily. Apart from that, this reduces the tech support cost as well.

 

Over the years, Virtual PBX has introduced a wide range of features to ensure proper service to our customers. Call routing and message alerts are some of the most prominent features. Owing to all these features, PBX would last for a longer time in the market.

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Benefits of using Hosted PBX Solutions

If you are beginning a business, you should know that you can never handle it alone. It is for this reason, working in a team can help to boost your business. Over time, the call center business has seen rapid growth in the industry because of smart business owners and hosted services. Hence, in the communication sector, the hosted PBX solution has proven to be extremely beneficial for businesses. Virtual PBX can bring about great earnings to your business.

 

Some of the prominent benefits of using Hosted PBX Solutions for your business include the following:

 

Cost and Saving

Virtual PBX is extremely affordable as compared to other telephone services. It does not need any maintenance not any upfront payment is to be made. Moreover, there is no requirement of hiring and training technical professionals to carry out the telephone service. Since it has integrated virtual switchboard, it will allow the easy transfer.

 

Portability 

Since all businesses have gone online, you can carry out most of your business through the phone itself. With the help of virtual mobile pbx solutions, everything can be carried out through your phone itself. Therefore, you no longer need to be tied to your telephone and you can carry your communication device with you, wherever you go.

virtual pbx

Easy to use

All telecommunication system should be user-friendly. Hence, the hosted PBX solutions can easily do it for your business. The fixed telephone systems will eventually take a lot of time, sometimes even weeks to start functioning. However, you don’t need to stick to that with the hosted solutions. Hosted solutions are easy to use and extremely user-friendly. About all your employees can work properly with the Virtual pbx solution because of its cutting-edge technology feature.

mobile pbx

 

Business continuity

As a business, you cannot afford even a small amount of disruption or it will cost you a lot. Several reasons may continue towards disruptions such as technological fault, security breaches, natural disasters and more. Virtual PBX ensure an effective, secure and reliable environment for your business. Therefore, if any physical problem arrives, you can be assured that it is fixed as soon as possible.

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What are the advantages of Virtual PBX?

A Virtual PBX (PBX stands for private branch exchange) is an inexpensive version of hosted PBX. These two different systems are examples of VoIP PBX phone systems which transmit calls over the Internet as data.

In this blog, we’ll take a look at some of the major advantages of Virtual PBX – and why your business should invest in it today!

It’s accessible for all

The main advantage of virtual PBX is that it allows small businesses which operate on a budget access to a VoIP service provider and all its attendant benefits, which include auto attendants and voicemail. This allows even the smallest of enterprises, whether you’re a start-up or a freelancer, to provide as professional an image as possible to clients – and hopefully encourage more sales!

Limited commitment

Virtual PBX phone systems provide small businesses with limited features compared to hosted PBX services; however, many find them advantageous because there is often a limited commitment required. Many systems don’t need a contract, so enterprises can cancel at any time. This makes virtual PBX a popular option for those whose revenue fluctuates throughout the year.

Here at Neotel Virtual PBX, we offer complete freedom, with no long-term contract. Get in touch with us to find out more.

It’s flexible

If your company has various branches which are located across the country or even the globe, virtual PBX can help unite them into one network. Calls can be made using your laptop and headset, with no need for high-cost hardware, gateways and connectors.

virtual pbx

It’s hassle-free

Unlike with other office communications options, virtual PBX is virtually hassle-free. The hardware is installed off-site, so if anything goes wrong, your provider will take care of it. Any updates or new features can be incorporated without you having to change your system.

Contact us today

If you’ve been convinced as to the benefits virtual PBX could provide your business, get in touch with us here at Neotel Virtual PBX today.